Just arrived today. Was difficult to unpack and put together. The mattress pad tore as I struggled to cover the foam. Was not as firm as expected and needs more support. Not practical to return (really impossible for me) so it looks like I'm stuck with it. Doesn't feel at all like memory foam mattresses you would find at a mattress store. If you are disabled as I am and are looking for a less expensive alternative to the outrages prices you find at a store skip this one! Instead buy a traditional firm spring mattress and put a 5.0 Lb density memory foam pad over it. Your back will thank you!!!