This ottoman is very cool and the leather is first-rate. Its also a H-U-G-E piece. However, the metal was severely damaged (perhaps in shipping, or perhaps it was sent to us already damaged). It was dented in two locations and scuffed in several other areas. Regardless, O's customer service is first-rate; they issued an RMA and promptly refunded our money. If you can score a damage-free ottoman, its worth the price on O.
- How did the color on site compare with the actual product? Exact match.
- Please tell us about the quality of the product. Not good. The leather is top quality; the metal or tin or whatever covers the sides is crap. Add-in rough handling during shipping and problems await the buyer.
- How accurate was the on site description of the product? Exact match.