Overstock has really taken care of me on this product. I first received an item that was badly damaged with very little packing, only about a dozen of so air pocket bags. No foam, thin cardboard. It arrived practically destroyed. Somehow there was a mistake either by the manufacturing or a mix up with a return. Upon notifying overstock through their web form, I was contacted by the next morning and a new unit was dispatched immediately. I received the new unit in 2 business days and it was packaged so well that the box could have been dropped from three stories and survived. I am impressed with the service of Overstock and it does reinforce all of my past orders with them. I will definitely continue to choose them as one of my first online retailers. Unit is as described on the website and all of the positive reviews here. A high quality great looking piece that is a perfect match with our Overstock coffee table.
- How did the color on site compare with the actual product? Exact
- Please tell us about the quality of the product. Nicely finished hardwood, heavy, substantial feeling, very nice!
- How accurate was the on site description of the product? Excellent description