I got this two years ago, this tree is great. The faux carpet is holding up very well, no rips or tares. I agree with some posters that the little tube is pretty useless where it is suppose to be located, but I moved mine after several months. I switched it out with the top porch. I rotated it around so the tube points towards the basket from under the top porch. Works out much better, they still don't use it much, but occasionally they get into it, and it looks better, balances out the tree. My only complaint would be the lack of support by way of replacement parts. My bottom scratch post is almost completely torn up. I have searched and searched have been unable to find a replacement. Probably going to have to make my own, or repair. Maybe re-wrap it with rope after I shore up the cardboard tube some with epoxy repair job, thinking of using that wood repair epoxy kit, should work. No replacement parts is the only reason it doesn't get a five star rating. http://i140.*** But all in all an excellent cat tree, well worth the money.

• How did the image on site compare with the actual product? Perfect
• How accurate was the on site description of the product? Very Accurate
• Please tell us about the quality of the product. Very well built