Packing could be a bit better to protect from being thrown around in transit. The corner of one piece was slightly damaged, but not enough to return. I would have liked to have known the underside of the platforms were not covered in fabric, so it's not quite as attractive seeing the particle board. Bottom line importance, our 9 cats love it! After reading other reviews we were concerned the mouse would be history, incredibly, it's still there and our kitties have abused it, I'd hang more toys from it if I had a spool of the elastic cord. We've had the condo for several months now, it's worth the investment.
- Did the image onsite match the product? yes/no
- Did the description onsite accurately describe the product? yes
- How is the quality of the product? good