I purchased this chandelier for our open and quite frequented dining room and when it came in, the acrylic on two of the posts was chipped. I quickly returned it and was sent another one, but to only have this one chipped as well. We decided to just keep it, not to risk getting sent another chipped one. The chandelier does look very nice in our dining room, and if you don't look too close you can't see the chip. Considering quality, ultimately you get what you pay for. Regarding customer service, O.co has an excellent, fast and responsive team, which made the process much easier to handle.
- How did the color on site compare with the actual product? The black of the shade seems more solid in the picture
- Please tell us about the quality of the product. The quality is poor. You can tell it is a "Made in China" product, and cheaply made.
- How accurate was the on site description of the product? Accurate