I had never purchased jewelry over the internet before but am very happy with the product quality and appearance. I thought the information available to me before the purchase was clear and let me know what to expect when I got the earrings. My wife is thrilled with the look and feel of the product but a little concerned with the pressure clasp holding the earrings in place. (She lost one from a jewelry store with this same type of clasp.) The clasp notwithstanding, the overall quality and service have made this purchase a win!