My chain was promptly shipped -- but there was something wrong with the clasp assembly, so I had to return it, and received a replacement. It's a nice, glittering chain -- delicate-looking, but with a durable "body" to it. I still have problems with the clasp -- had to bend the loop at one end slightly to be able to thread the chain through the bale of my pendant -- and when I wear it, the clasp gets jammed up against the pendant, and it's hard to undo it. Too bad -- otherwise this would be a "5 star" item!