My packages arrived early and were very well packed. After close inspection, I noticed 3 small differences from what I expected. I opened an online chat at www.overstock.com and informed them of my problem. They asked me if I would accept replacement parts and I agreed. They stated they would contact me within 24 hours. It was a Friday so I heard from them the following Monday as I expected. They called me apologizing for the problem promising to send me replacement parts immediately. I received ALL the parts I needed in 3 days and everything works. I HAVE NEVER EXPERIENCED CUSTOMER SUPPORT LIKE IT! Overstock.com definitely has my vote.
works fine. Just as a refurbished PC, it comes with absolutely nothing. By the time you buy/install Office, anti-virus and do any upgrades, you could have bought new. Its fine if all you need to do is get on the web, but lots of basic things like attachments in Word, Adobe, spreadsheets or anything like that, you wont be able to get.
- How did the image on site compare with the actual product? same
- Was the product free of any manufacturer defects? so far
- Please tell us about the quality of the product. fine