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FAQs about Club O

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Online shopping is even better when you take advantage of Club O -- our exclusive rewards program. Joining Club O is easy, but you may have questions about being a member. Below are the answers to the most frequently asked questions about Club O.

Questions about Club O:

  1. What are the benefits of joining Club O?
    Free shipping on every order, every day*, 5 to 40 percent in Club O Rewards on every purchase, access to exclusive deals, and a dedicated customer service team are just the beginning to the benefits you'll get by joining Club O. You can read more about the best reasons for joining Club O here.

  2. Is it expensive to join Club O?
    A Club O membership costs $19.95 and gives you benefits and rewards for one full year. With at least 5 percent in rewards on every purchase and free shipping, many customers save far more than they spend on their Club O membership.

  3. How do I earn Club O Rewards?

    • With every eligible purchase you make on Overstock™, you'll instantly earn 5 percent in Club O Rewards on everything in your order.

    • As a Club O member, you'll be eligible to earn 10 to 20 percent in extra rewards on certain items on our Club O Extra Rewards page. For even more rewards, we offer Weekly Club O Exclusives.

    • You can also earn extra rewards when you pay with the Club O Rewards MasterCard. When you use it, you'll earn up to 8 percent in Club O Rewards on your Overstock™ purchases and 1 percent in Club O Rewards everywhere else.

    • And once you are a Club O member, you can sign up for the Club O Dining Rewards program, and when you dine at participating restaurants, you'll earn 5 percent of your bill in Club O Rewards.

  4. Do my Club O Rewards expire?
    Your Club O Rewards will never expire as long as your Club O membership is active. If your Club O membership expires, you have 90 days to renew before your rewards permanently disappear. If you reactivate your account within 90 days of expiration, any previously unused Club O Rewards will be available to you.

  5. What if I don't get my money's worth from my membership?
    This is the Club O Promise: If you don't earn more in Club O Rewards from purchases during your year of membership than the actual purchase price of your membership, we will give you the difference in Club O Rewards when you renew for the next year.

  6. Who can have a Club O account?
    You must be at least 18 years old to have an Overstock™ Club O membership. Club O members can have only one membership per email address. Most members of the Club O program prefer to have only one Club O membership since Club O Rewards will only apply to the account used to make a purchase.

  7. Can I use my Club O Rewards with other discounts?
    Your Club O Rewards may be combined with other discounts, coupons, and offers from Overstock™, helping you save even more on your favorite products. Club O Rewards can also be used together with gift cards and in-store credit.

  8. How do I join Club O?
    Joining Club O is easy. Just visit our Club O Rewards Program page, accept the terms and conditions, add to cart, and checkout. Your Club O membership fee will be charged to the credit card associated with your account.

  9. What if I have more questions?
    You can find even more answers to frequently asked questions here or you can send us an email.

  10. *Free shipping does not apply to orders shipped to Alaska, Hawaii, or Puerto Rico.

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