Why pay $5.95 to return shoes?
I bought running tennis shoes on Overstock.com and they did not fit right. But it costs $5.95 to return them. That, plus the $2.95 to get them and I am out $9 for nothing. Next time I am going to Zappos or some of those other shoe websites that offer free shipping BOTH ways. Overstock.com is NOT the place to buy shoes.
Hi sportster3! What was the reason for the return? Can you provide me with your order # so I can se if we can make this a good experience for you. I also would like to advice you that when the return is buyer's remorse reason, there is a return shipping fee and that is not our charge, that is the carrier's charge to use their service. However, if the return is caused of our error, (ex: defective, wrong item, incomplete, etc.), you may call us at 1-800-843-2446 to set up the return for you and also the return label fee will be automatically waived. Please give me the oportunity to assist you on your concern. Happy Weekend! Abbytutoy
Good Morning Sportster3, I sent you a resolution on the email address that we have on file. I hope you will consider the resolution that I came up for you. Please let me know if there is anything else that I can assist you with. Thanks, Abbytutoy
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