Disappointed In Purchase
I have purchased a pair of Aerosoles boots for my wife in her size 6 like all Aerosoles boots (currently wearing a 6). Now I can not return the boots for an exchange of a 1/2 size higher. Makes me lose faith in Overstock.
Hello phillyguy05, We apologize for any inconvenience caused and would like to discuss the issue further. Would you please email your order information to firstname.lastname@example.org? Thank you!
I have forwarded the information as requested.
Perfect! Looks like we have a member of our team looking into this right now! Thank you for your patience.
Today is Feb 23rd and I still have not heard anything from a rep. Another example of poor customer service.
Hello phillyguy05, It looks like we have made serveral attempts to contact you however have not been able to get a hold of you. At your convenience, please contact us directly at 1-800-843-2446 and we'll be more than happy to help you.
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