Who We Are
Overstock.com (NASDAQ: OSTK) is an online discount retailer based in Salt Lake City, Utah that sells a broad range of products including furniture, rugs, bedding, electronics, clothing, jewelry, travel, cars, and insurance. Worldstock.com, a fair trade department dedicated to selling artisan-crafted products from around the world offers additional unique items. Main Street Revolution supports small businesses across the United States by providing them a national customer base. A recent Nielsen State of the Media: Consumer Usage Report placed Overstock.com among the top five most visited mass merchandiser websites. The NRF Foundation/American Express Customer Choice Awards ranks Overstock.com #4 in customer service among all U.S. retailers. Overstock.com sells internationally under the name O.co. Overstock.com (http://www.overstock.com and http://www.o.co) regularly posts information about the company and other related matters under Investor Relations on its website.
-
Quick Statistics
Headquarters: Salt Lake City, UT
Year Started: 1999
Revenue in 1999: $1,835,000
Revenue in 2012: $1,099,289,000
Number of Products on Site: 984,000
Number of Employees: 1,280
Our Vision
Overstock.com provides online shoppers the best value and a superior customer experience. We are honest, helpful, efficient, accountable and trustworthy, and we are committed to profitability and service.
Forklift and Boxes at an Overstock.com Warehouse
-
Customer Service Awards
The National Retail FederationOverstock.com, shortcut O.co, #4 in Customer Service, as Ranked by the National Retail Federation and American Express.
Stevie® Awards
Read MoreOverstock.com named Customer Service Department and Retail and Sales Department of the Year at the 5th annual Stevie Awards for Sales & Customer Service.
Read MoreCompany Recognition
ForbesOverstock.com Ranked Number One in Employee Satisfaction.
Glassdoor
Read MoreOverstock.com Ranked Top Ten of Best Places to Work in Corporate America.
Read More
Overstock.com Receives Two 2011 Stevie Awards in Sales and Customer Service Categories
-
Overstock.com
Overstock.com is a technology-based retail company offering customers a wide variety of high-quality products, at great value, with superior customer service. The company provides its customers with the opportunity to shop for bargains by offering suppliers an alternative inventory distribution channel. Headquartered in Salt Lake City, Overstock.com is a publicly traded company listed on the NASDAQ Global Market System and can be found online at http://www.overstock.com and http://www.o.co. Overstock.com regularly posts information about the company and other related matters on its website under the heading "Investor Relations."
Visit Overstock.com
Overstock.com Cars
Launched in early 2007 and redesigned in February 2008, O.co Cars serves as an alternative to the traditional car-buying process by connecting customers to dealers in their local area. With pre-negotiated, dealer-discounted pricing, customers get a streamlined car-buying experience. For those looking for a vehicle at a significant bargain price, our Clearance Lot highlights inventory in the customer's local market with the greatest discounts.
Visit Overstock.com Cars
Overstock.com Community
Since 2007, the Overstock.com Community has provided a forum for customers to easily connect with us and with each other. Using the latest in social media, you can join the online conversation. Let us know what you think and hear about exclusive deals by following us on Twitter, becoming a fan on Facebook, watching our videos on YouTube or reading the blogs and guides on Overstock.com.
Visit Overstock.com Community
O.co Travel
In early 2011, the "O.co Travel" store was launched. O.co Travel offers a wide range of accommodations. Customers can find packages ranging from romantic ocean destinations to family-friendly resorts at deeply discounted prices. We're selling world-class travel at prices only Overstock.com can offer.
Visit O.co Travel
Overstock.com Insurance
In July 2011, Overstock.com launched O.co Insurance. This business allows consumers in all 50 states to submit insurance information and immediately receive free, side-by-side quotes from as many as 20 leading insurance providers. The service also streamlines the quote and buying process so that policies offered can be purchased online or over the phone through Overstock.com's insurance partner, Answer Financial.
Visit Overstock.com Insurance
O.biz
Launched in late 2009, O.biz is a site where customers and small businesses can piggy-back on the buying power of Overstock.com to save money on bulk and business purchases. O.biz is your business-to-business shopping destination for office supplies, restaurant supplies, hotel supplies, office furniture and more. We give customers, including small to medium-sized businesses, an opportunity to shop for bulk and business-related items conveniently, while offering manufacturers, distributors and other retailers an alternative sales channel for liquidating their inventory.
Visit O.biz
-
Our History
In early 1999, Dr. Patrick M. Byrne recognized the potential in liquidating excess inventory through the Internet. Up until then, bargain-seeking consumers had relied upon far-off outlet centers with crowds and limited product selections. In addition, small retailers had little access into the world of closeout merchandise. Online shopping was still in its nascent stage, but six months later and with no outside funding Overstock.com launched with the mission of being the premier company selling excess inventory through the Internet. Overstock.com quickly became an online leader in a market valued at $60 billion in the United States. Overstock.com's GAAP revenue has grown from $1.8 million in 1999 to nearly $1.1 billion in 2012. Overstock.com now offers nearly one million products on its site. Since it October 1999 launch, Overstock.com customers have saved millions of dollars off manufacturers' recommended retail prices.
Overstock.com is a Utah-based company, employing nearly 1,300 people. Overstock.com encourages its employees to participate in the community and has developed a great esprit de corps from participating in food drives, the Salt Lake Clean Air Challenge and other community projects.
In January 2011, Overstock.com acquired the O.co URL and began incorporating it into parts of its brand. The name change was applied to Overstock.com's international and mobile businesses, the cars, travel and insurance tabs, as well as the O.co Coliseum in Oakland, California. Overstock.com CEO Dr. Patrick M. Byrne has said, "When we first started our business in 1999, we only sold surplus inventory. We are no longer just an online liquidator. Our current offerings span from furniture and home decor to cars, travel and insurance. We want an identity that more accurately reflects our company as it has evolved: hence 'O.co'. We still carry all of the same products and have award winning customer service, the same $2.95 or lower national shipping and customized shopping features."
Overstock.com CEO Patrick Byrne