I have purchased from "O " before & have never had a complaint. This necklace however is not what it appears to be in the picture.The writing is so small that you can't read the words. The necklace itself is so small that it looks like it would break if it was dropped.I was going to return it but when checking the returns policy I see that It costs 10 dollars to return something. This might be o.k. for a young girl but if you think it's a romantic necklace for the woman in your life---buy something else.I have had no complaints in the past but this is a big let down.
- Did the color match the color displayed onsite? yes
- Please tell us about the quality of the product. fair
- How accurate was the sizing? fair
This is the 2nd piece of jewelry that I purchase and had a bad experience with. The chain was just so fragile and SNAPPED and BROKE the first time I wore it. I contacted customer service about a replacement chain and they offered to send me the same chain but not a different one. I told them it was too fragile and would break and did NOT understand why I could not get a better one. I am frustrated and have to return the necklace all together.
I bought this for my 5'0 girlfriend and it was a perfect size pendant. It's very shiny and bright out of the box. It is very much hand made and there are imperfections in both the writing and the metalwork which I found to be charming. It's a very pretty necklace, however the chain feels cheap and is shorter then she liked. I am buying a separate chain. You can buy the pendant and chain separately and I recommend that.
- Did the color match the color displayed onsite? It was brighter
- Please tell us about the quality of the product. Very much a hand made product
- How accurate was the sizing? Accurate
Love it but they need to improve on the inscription "I LOVE YOU MORE" which is the most important part of the necklace. It should be darkened in order to read it and also thicker. I could bend this with my fingers.
- Did the color match the color displayed onsite? Not really, you can barely read the inscription.
- Please tell us about the quality of the product. I love it but wish the inscription was more visible
- How accurate was the sizing? fine