I purchased 3 of the fountains for gifts. I was embarassed that 2 out of the 3 bowls were cracked. I don't know who checks that quality control when an item comes from another country or whether or not it is checked at all. The premise of the fountain is good. I just had a bad experience with my purchases and was vey disappointed with the product.
I purchased this fountain to use when we are on camping trip to add ambiance to our camp site. I found a container, added some pretty rocks, assembled the fountain (which was so EASY), set it up on my pretty baker's rack to see how it worked. IT HASN'T MOVED SINCE! I love it! It makes a very peaceful sound, without splashing, etc. It is perfect! We are going camping soon and I'm trying to decide if I'm going to take it out of the house! Very, very pleased! :)
Usually leaves our warehouse in 1 business day. *
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
Our standard shipping method is ground shipping. We also offer expedited shipping for most items. Your final shipping cost and estimated delivery timeframe will be available at checkout.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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