My expectations: The photo quality seems a bit better now, or maybe now that I've seen it, I have a better understanding - not sure which, but that square piece is something akin to moonstone. It's not silver (which is what I thought). I was okay with that. I even kind of liked it. But, there is one glaring problem. There's a post hole drilled into the bottom of it, for mounting. Because the square is translucent, you can see the post hole all the way through the square, which makes it look like it's cracked. How I addressed the problem: I thought I had a just had one that was a mistake, so I used the chat feature to tell someone about it. Instead of believing me, he insisted that I send a photo. This meant that I had to take the photo, upload the photo, save the photo, then attach the photo. It took me a bit of time (maybe 3-5 mins.), and he kept bugging me. "Are you still there? Are you done yet? Do you have a photo?" Each time I said, "Just a minute. This takes some time." He would respond, "Take your time," but he didn't really mean it. I finally got him the photo, which satisfied him (you could drive a bus through the post hole. It was huge.) and he said they'd send a replacement. The replacement: It took awhile for the replacement to arrive. When it did, it was not packaged nearly as nicely as the originally, which came in a lovely tapestry bag. The second one came in a plain, white box. No biggie. Just worth noting. I opened it - same problem. Post hole drilled in the bottom. This time, I called customer service. I got much better service. The representative told me to return both necklaces, and he would refund my money, because it is likely that any additional replacements would arrive the same way. Interestingly, I have to return them both individually, which I did. In summary: It's a lovely idea. Without the post holes, I would consider it worth the price. It's not fine jewelry. It's a piece of whimsy. I wanted it for my birthday party, because it had balloons and was going to be something pretty to wear for my birthday. With the post holes, it's not worth the price.
Great and fun necklace. Good quality and workmanship. GREAT for casual wear and can be worn with any color,as the colors of the necklace are light in color. I am once again very happy with my purchace from the 'O'. Thank you!
- Did the color match the color displayed onsite? yes,exactly
- Please tell us about the quality of the product. excellent quality
- How accurate was the sizing? n/a
It would be awkward to say much about this perfectly made piece.just very tasteful and a must have.when u feel like deserving a unique accesory..this is the choice.Bravo!
- Did the color match the color displayed onsite? yes
- Please tell us about the quality of the product. reliable
- How accurate was the sizing? perfect