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Rug is much less true red than appears (more burgandy); border had section that was definitely a different shade of blue and throughout the rug there were inconsistencies in the colors. For instance a flower might be beige throughout the rug and then randomly be black in one spot. Basically this rug appeared to be a "second." I guess that explains why the rug was $1K more on other websites. I realized that I would never have purchased a rug in this condition in a store and therefore returned it. Customer service was amazing and covered the shipping costs because the product was defective, but I still had the hassle of trying to wrap a 100 lb rug for shipping!
Leaves our warehouse in 1 business day *
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
This item cannot be shipped to Alaska or Hawaii.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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