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I bought it for my mother as a present for her birthday in May of 2010. She loved it but when I visited her on November of 2011, the wind chime was destroyed by the elements. It was a shame to she a present I gave her destroyed a bit over a year later.
the coating on the bamboo is flacking off in spots. it was put in the box for shipping with 2 pieces of paper and about 3 peanuts for packing the threads were all twisted and knoted up.
Poor workmanship. I would not recommended buying this product. It must have been a return. It came apart in several locations and is missing a section completely. Disappointed.
Nice item but a bit pricey. Different than the usual outdoor mobile
This is a truly beautiful wind chime. I don't think anyone would be unhappy with this product. I've always wanted a "teak" type wind chime and an elephant with an upturned trunk was impossible to pass up. The size and detail were well worth the reasonable price. I gave this product a five star rating even though one of the pieces was broken when I received it (the piece that supports the trunk). I do not believe this was a case of a defective product; but, a matter of poor packaging inside the shipping box. I believe my damaged package was a "fluke" and that most probably arrive in good condition. I am an artist and also do a lot of crafting, so I used a piece of bamboo I had on hand to repair it. Had I not had these skills, I would have returned it for a new one. I am very please with this purchase and have already received many compliments from my neighbors.
Leaves our warehouse in 1-3 business days. *
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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