We love these chairs. Ordered 2 and one arrived fine but the other one was damaged. Don't know if its the packing or how they store these but legs seem to have this layer of dirt which looks like they are rotting. We ordered a replacement and immediately got one.
I ordered this for my son and had it shipped to CA. The first arrived broken with the packaging damaged. The 2nd was shipped quickly and arrived with packing intact. But one of the legs was also broken off at the dowels. Customer service was wonderful to work with but I got a refund instead of trying for a 3rd time.
Extremely please with this perchase. So comfortable and easy to assembly. I actually bought two. And i am please witht he purchases. Even if one of them arrived damaged (which is why it got 4 stars and not 5)- one of the legs had broken off during transit but I was able to use garilla glue and a clamp to repair it. You can't even tell I made the repair. Very happy with my chairs!
This chair is absolutely beautiful. I really wish I could give it 5 stars but as others have stated there is a problem with the screws not lining up. No matter which way we tried, my hubby and I could not line up the screws with the holes. The only solution was to use a drill to straighten and widen up the holes. Once he did this, the screws went in fine and the chair is as beautiful and sturdy as could be. We have it in our living room and it looks so beautiful we decided to make it a pair and I just ordered another one.
The chair comes in four simple pieces. But, the wordless instructions are very poor because there are two sets of screws of different sizes and you have to study the seat part to figure out which sides are the top and bottom. AND the same for the support bar. Then, the holes did not line up properly... and there is very little wiggle room to make the necessary adjustments. What should have been a 20 minute max assembly job took me two hours because I had to figure out a way to compensate for the one last non aligned screw resulting in a solid but unsnug fit at the bottom front of the chair. This classic Indonesian chair sits low, but is very comfortable for all except those over 6'5". It is sturdy enough to hold a 250lb person. I would recommend this chair to anyone who has the patience to assemble and improvise.
Patience is a virtue. We had to have 4 separate shipments of this product before, on arrived without cracks and damage. Overstock's was excellent during this process! The problem was how the chair was packed by the manufacturer. There wasn't enough padding on the top of the box so the chair frame would arrive cracked. It is a unique and comfortable piece once assembled.
I loved the look of this chair online and read the reviews about parts coming broken but figured we'd give it a try despite that. Unfortunately, the chair came with one arm bashed in and a screw in place that could not be removed (I had the feeling it was a returned part that someone had attempted to use and then sent back). In any case, I called and Overstock was great about following up and sending a new part - however, that part came about 2 weeks later and is a COMPLETE MESS! The arm is chopped into pieces - I've seriously never seen anything like it. So I have to now call a third time and see if this can be rectified. It's a shame because the chair is very nice (of course we haven't been able to sit in in yet but from the look of it - it seems like a unique piece that fits in well in our living room.) I am still hopeful we can get a piece that isn't broken, but it is definitely a frustrating process and nothing I've experienced from any other retailer. So at this stage, I can't say I would recommend the product.
This chair is awesome! A great place to sit and read a book. Very easy to assemble. Unfortunately, 2 of screws that came with it was the wrong size. I had to track down and purchase similar screws. Fortunately, they are inserted in a way that they are not visible. I just love the way it looks and I always get comments about how striking it is. Still, I think it's a little overpriced.
i really like this chair! it caught my eye, as artisan work from indonesia generally does, last year on overstock. i had wanted to purchase one then, but it was sold out. i put my name on the email notice list and was notified when it came back in stock several months later. i nabbed one and glad i did, as it appears its once again sold out? like some of the other reviewers mentioned, it comes replete with a varnish scent that lasts a few days. if you have a sensitive nose, you could put it in a covered outdoor area, if there's one available, or in a room you don't use much, for the first 2-3 days? delivered to us inside of a week in 4 pieces, my boyfriend put it together lickety-split. i've always liked the semi-lounger style and i love the way the back forms to your body...sits low to the ground, which is not ideal for everyone. however, our 15-year old cat says thank you and bring me a blanket. cheers.
- Did the color match the color displayed onsite? yes
- Please tell us about the quality of the product. good quality
- How accurate was the sizing? pretty accurate...actually bigger than i thought it would be...
The chair is beautiful, but after reading a few of the reviews about the chair arms being broken, I thought it was a fluke, and my chair would arrive in pristine condition; but, one of my chair arms was indeed split, and one of the screws at the base didn't fit. But, instead of returning the chair (too much hassle), I filled in the split with wood fill and colored it. I then used a long wood screw for the base, and the chair is still gorgeous, and I can live with its flaws. I'm still glad I purchased it.
- Did the color match the color displayed onsite? Yes
- Please tell us about the quality of the product. Good quality
- How accurate was the sizing? Very accurate
I bought the chair for our living room, thinking it may add some texture to the room. Unfortunately, it was received with severe damage. I email Overstock.com and was quickly given a refund for the chair. No problems, and no hassles. Thank you Overstock for being so great with this problem. Although I did not reorder the chair, it seemed to match the picture and description exactly.
- Did the color match the color displayed onsite? yes
- Please tell us about the quality of the product. the quality seems very good. We did notice a strong odor with the chair as we opened the package though from the varnish.
- How accurate was the sizing? very accurate
I was very excited about this chair...the first one arrived and was just what I expected...true to color and size and yes funky! Just what I wanted for my living room, but one of the sides was broken in 2 places (cracked completely in half). Overstock was great and took care of returning the broken one and sending me another. The second arrived and it looked as if it had been opened before, and I didn't even have to unpack it all the way to see that this one was also broken. I was very disappointed, and I hope the manufacturer reconsiders their packaging. I'm giving up at this point
This is a great looking chair, the color of the wood is rich and warm. It is very comfortable! It ties the room together and looks nice mixed with upholstered furniture. It was easy to put together, just 4 simple parts to attach with the provided screws.
- Did the color match the color displayed onsite? Yes, although it looks slightly darker online than it's actual color.
- How is the quality of the product? Good quality. Solid wood, sturdy construction.
- Did the product fit true to size? yes.