My wife loves abalone jewelry. Unfortunately, though I selected matching earring and a necklace (in terms of color name), the earrings did not even come close to matching the necklace. In fact, the original order of earrings didn't even match each other, let alone a coordinating item of jewelry. I am a biologist and understand that natural things never match perfectly, but typically, jewelers will sort through a great many gems in order to find matching colors for matching items. This did not appear to have taken place. CUSTOMER SERVICE WAS EXCELLENT! It's just a shame that I had to invoice the customer service department in order to resolve my issue. After a replacement pair of earrings was sent, that pair matched the necklace I bought quite well. I comment Overstock on handling the situation well, but am disappointed that the situation occurred in the first place. I suppose the moral is "caveat emptor" here.
I love these earrings! I have received so many compliments on them already and I've only had them for a week. They are definitely one of my favorite pair. What I love is: Turquoise is one of my favorite stones...however, often real turquoise in an earring is too heavy for my ear lobes -- these are shells made to look like real turquoise and they are light and comfortable! The ornate silver design is beautiful and elegant!