Like the other review listed, I have also had really good service and luck with Overstock. I was shocked that despite a review posted for damaged product, this issue hadn't been addressed. I bought these chairs and they arrived dented AND rusted. It's my goal to avoid buying from China and to also try to buy things that are fair trade and sustainably made. I am disappointed. Overstock was fine about returning the product, they made it easy on me, and were super professional but they offered no compensation for my inconvenience and now I don't have kitchen chars for company coming this week!
I purchase often at Overstock and this was the first item I returned. The box had stains all over it and when I opened the box, it looked like whoever packed this placed there spilled morning coffee on the chair. The seat had rings on it and the back was discolored. Very disappointed.
- Did the color match the color displayed onsite? Yes, but had rings and discolorations on finish.
- Please tell us about the quality of the product. Poor quality
- How accurate was the sizing? Accurate
Beautiful chair. Was concerned with the other buyer's comments, but saw the best review was from 2014 so took a chance that OVERSTOCK corrected whatever issues buyers had previously. Chair is very sturdy, comfortable to sit in and fits in well with my vintage/modern decor. Chair is true to image pictured online; color is a little darker but works so perfect with my decor it's not a negative. If you are interested at all, this chair is worth it. Love!
I took a chance after reading the reviews because it was just what I wanted and I figured I could always return it. Because it didn't need assembly it arrived in a huge box wrapped with so much bubble wrap it took me forever to cut it off. The chair was in perfect condition, as solid as could be and looking perfect in the spot is was meant to occupy.