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The lamp is beautiful and go's well in my living room, BUT the first lamp came broken so they replaced it well the 2nd replacement was even worst more broken that the first so they sent a 2nd replacement I just got it and It is Broken also! I told them more than once to wrap the bamboo feet cause they are fragile and writhe Fragile handle with care on box but warehouse refuses to to that so they break in shipment! well they are going to send me yet another replacement I hope this time they wrap it and write Fragile on Box and it is not broken!!!
Leaves our warehouse in 1-3 business days. *
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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