The first lantern we received was dented and imperfect and missing needed canopy and wiring. However, the response to my email was amazing in this day and age. I received a phone call from Robin, the customer service rep, who made all things right. She sent out a second lantern which is in much better shape and came with the bronze canopy and six feet of wiring and chain to match. I am thrilled with the level of service from Overstock and will be shopping here confidently in the future.
- Did the color match the color displayed onsite? Yes
- Please tell us about the quality of the product. Lovely, hand-made
- How accurate was the sizing? Right on...
The chandelier came completely damaged... and it seems that from the origin (the box was in perfect shape). Two-three of the glasses were broken, door was broken; & the bottom was not squared. The electrical pieces (socket) were not included. I read a similar review before, and still I bought it, then i regret. It seems that overstock is not being diligent with the merchandise they are selling any longer.
I bought this item to use on the patio and it works very well as the sides are solid glass the wind is not a factor. It stays lit , dose not blow out.
- Did the color match the color displayed onsite? yes except the main viewing sides are more clear glass than example shows
- Please tell us about the quality of the product. average, these types of lamps are usualy not that solid. Sort of tinny.
- How accurate was the sizing? pretty good
This is a beautiful lamp, that has been added to my collection of Moroccan lamps. Very colorful. I am impressed.
- Did the color match the color displayed onsite? Exactly like picture
- Please tell us about the quality of the product. Very well made. Sturdy.
- How accurate was the sizing? Got what I was expecting.