The chandelier came completely damaged... and it seems that from the origin (the box was in perfect shape). Two-three of the glasses were broken, door was broken; & the bottom was not squared. The electrical pieces (socket) were not included. I read a similar review before, and still I bought it, then i regret. It seems that overstock is not being diligent with the merchandise they are selling any longer.
The first lantern we received was dented and imperfect and missing needed canopy and wiring. However, the response to my email was amazing in this day and age. I received a phone call from Robin, the customer service rep, who made all things right. She sent out a second lantern which is in much better shape and came with the bronze canopy and six feet of wiring and chain to match. I am thrilled with the level of service from Overstock and will be shopping here confidently in the future.
- Did the color match the color displayed onsite? Yes
- Please tell us about the quality of the product. Lovely, hand-made
- How accurate was the sizing? Right on...
I bought this item to use on the patio and it works very well as the sides are solid glass the wind is not a factor. It stays lit , dose not blow out.
- Did the color match the color displayed onsite? yes except the main viewing sides are more clear glass than example shows
- Please tell us about the quality of the product. average, these types of lamps are usualy not that solid. Sort of tinny.
- How accurate was the sizing? pretty good
This is a beautiful lamp, that has been added to my collection of Moroccan lamps. Very colorful. I am impressed.
- Did the color match the color displayed onsite? Exactly like picture
- Please tell us about the quality of the product. Very well made. Sturdy.
- How accurate was the sizing? Got what I was expecting.