I had wonderful success buying a different large hand-knotted Iranian rug from Overstock but I shouldn't have pushed my luck with a second one! This one was clearly damaged while being made. The edges were frayed and discolored. There was a 8 inch seam in one part of the rug where it had clearly torn and then been re-sewn together very crudely. While Overstock's customer service was quick to accept the return, the logistics of returning a rug weighing over 75lbs were quite difficult as the original packaging could not be used to re-seal it for return.
I returned this product. I really shouldn't even have bothered to unroll it because as soon as it arrived I could tell it was cheap looking. It reminded me of one of this furry, fake throw rugs from the 1970's. It was a huge disappointment and a waste of the $xx.xx it cost me to pay the return shipping. I usually have great success with Overstock products but this one was a big FAIL!
The large area rug I purchased had a couple of snags in it. If the rug wasn't too heavy to wrap back in the heavy plastic it came in and carry to a UPS store I would have returned it for a replacement.
Although this carpet is eye catching and substantial in weight, this carpet should not be used in traffic areas. I was very disappointed that I had to send this rug back. It was fine when not disturbed but as soon as people put their feet on it, it would shed in large clumps, making the carpet look dirty. It unfortunate, but I would not recommend this to anyone who plans on really using this rug other than just for show.
Shop Overstock.com and find the best online deals on everything for your home and your family. We work every day to bring you discounts on new products across our entire store. Whether you're looking for memorable gifts or everyday essentials, you can buy them here for less.Shop O.com®