Very nice product overall. Thank goodness it is QUIET, unlike many other inexpensive, at-home exercise gadgets or machines I've tried over the years. Also, it is very sturdy and doesn't shift around when you use it like other inexpensive machines often do. It is pretty heavy, but still easy enough to move around your house. Definitely a great value for the money spent on Overstock. If I have any nitpick, it is that even on the lowest tension setting, the steps still don't move as quickly and easily as I would like. I'm about 150 lbs, and I wonder how a 120lb or lighter person would feel about the heavy resistance. Perhaps it will loosen over time. It is still perfectly usable for me, but I can't do the really fast "sprint" stepping like I might do sometimes on a gym machine with very light resistance. I have to do the more slow, heavy "pushing" stepping if that makes sense. Still a great workout, but a different type of workout than I expected. I only rated 4 stars for durability, just because I've only started using it and am just guessing, but it seems it will be very durable.