You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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I couldn't agree with the previous reviewer more! The bike came looking great. Assembly wasn't too hard. But the handle bars won't stay tight and the entire brake line needs replacing. I spend hundreds or even thousands of dollars with Overstock between my vacation rental homes and my design business. This is the first purchase I've made that has really been junk. The bike shop doesn't even want to touch it. We should have sent it back but didn't really realize all the issues until my daughter had ridden it a few times so I'm not sure they'd take it back at this point (plus, there's the dissambley).I don't know if their other bikes are this junky, but this is definitely my one and only bike purchase from overstock!
This is my first purchase from Overstock that I have been unhappy with. The bike wheel arrived bent from shipping. The pedals won't stay on and now the chain keeps falling off. Not a purchase I would recommend at all. I should have gone to the bike store in town and not tried to save money because now the repairs are making the cost of the bike the same as what I would have paid.
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