You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
More details
* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
More details
Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
More details
Like several others, my racks could not withstand normal use. About 4 weeks after I bought them, the spot welds broke on one rack. Luckily, Overstock was very nice and helpful, and sent out a replacement rack. About 1 week after that, the other original rack broke in the same way. (Again, Overstock is sending a replacement.) Now, I'm left to cross my fingers and hope it doesn't happen again. I should note that, even when the welds do break, there is a single bolt that still holds the fork mount to the rack and to your roof rack. This is in no way stable enough to use normally, but it's somewhat good to know that your bike won't literally fall off of your car if the welds do break.Overall? Overstock is low cost and very helpful. These racks? Not worth it.
I want to give O a great big Kudos for all the effort they did to help in resolving a problem with our first set of bike racks. The first set came damaged. I called O and told them of the problem. They went all out to help get me a set that was perfect. Now to review the bike racks. We have two older bikes that are quite heavy. We mounted them on and hoped that the bike racks would hold them securely. We traveled from NC, to SC, to Fla, and then to Ala, and they held on without any problems. I have to say I had my doubts, but these racks worked great. I would highly recommend these bike racks to anyone needing them. And for the price you can't beat that either. My thanks to O for all of their work and the courtesy people I dealt with. Would like to tell the people who get products that they are unhappy with, just let O know and they will help you get what you need resolved. That's been my experience with them.
One of my 2 racks also came apart on the spot weldings, I honestly don't understand how the manufacturer came up with the idea of such weldings for the type of product. Anyhow, the people at Overstock came forward despite my order being over the 30 initial days of the purchase date, they sent me a new pair, and oddly this time instead of spot welds, the new pair was welded differently, let's see how well these will do, too bad this review is not for Overstock.com, otherwise I would give better rating.
I ordered these thinking that I was getting a good deal. I was wrong. The area where the bike fork mounts to the rack is held on by very weak spot welds. I have used these racks 3 times for short(20 min) trips to the trailhead. Both have come apart at the welds. Very disappointed. Spend your money on something of better quality.
I looked at several roof racks available: Thule, Yakima. This is a good value for the cost. I would recommend this rack due to the low cost and good quality.
How often do you shop at Overstock.com? First time
Our Online Best Price Match means we'll match any price of our online competitors, whether you've purchased the product or not.
Have you already purchased this product from Overstock.com?
Found it Cheaper?
Did you find this product cheaper? Please fill out all fields in this form, and we will contact you in 2-4 business days to place the order at the confirmed lower price. Be sure to include your telephone number in the "Optional Message" for the quickest response. To learn more about our Online Best Price Match, click here.
;){kind=link}
