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This item cannot be shipped to Alaska or Hawaii.
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Oversized Item Delivery Policy:
This item will be shipped via freight carrier to your home, excluding rural routes, remote
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The hot tub arrived exactly as advertised. It appears to be excellent qualaity; and while we haven't been able to get in yet (water too cool), we anticipate enjoying it soon. Controls are easy to use, jets strong. The only problem we had was the directions for installation and filling. The instructions are on the inside, under the outter panel. You need to remove the panel (which you have to do to get to the cord anyway) lift the insulation fabric, and locate the bag with directions inside. The manual includes directions for several models and there is no clear "first, do this; then this;' and finally this". They seemed to jump around and there is not a diagram of what each knob, etc. does. The parts list in the back shows items for ALL models, not just the one you purchase. Air locks when filling were mentioned, but we had to read directions several times to figure out what to do about them.All that said, we are very satisifed. I would recommend the product, and will add that the website for the manufacturer was very helpful in sorting out some of the questions we had.
I was worried if the picture did the product justice, but it is better than I expected. This spa retails for more than the Overstock price. Being a O Member paid off for this purchase, so if you aren't an O Member yet...you should definitely join before making a big purchase like this one.vPlugs into existing GFI120V outlet. No worrying about having to pay for 240V outlet to be installed.One heads up...it is heavy and you will want some "muscles" to place it where you want it. Another lesson we learned, Don't roll on corners they will crack. So, after doing my research and receiving this spa I believe I purchased a GREAT DEAL!!!
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