I really wanted to give this a higher score but a couple of things just wouldn't let me. It was well packed. I got it pretty quick, all the nuts and bolts were there. I was really thrilled, until it was time to assemble the arms and axles... there was no axle grease :( and I wasn't willing to wait 2 days for the rep to get permission to send out what should have been in the box. So a trip to *****. Assembly was pretty simple and should take 2 people about an hour. Seems sturdy, and I have already tried a couple of the workouts. I like the incline feature, it's pretty quiet (so far) and the stride is smooth. Much easier on my knees than a stationary bike or treadmill. Fan is nice, but could use a bit more power for those of us who perspire big time. One thing that has me unhappy is the mp3 port. Sound through one speaker only and the max volume is not very loud at all so I will be sticking to my earbuds, gotta have music. Otherwise looks like I have made a new friend.