As mentioned in other reviews, the directions that arrived with my machine were for a different piece of equipment. Thanks to my mechanical son, he was able to assemble it in about an hour. I feel sorry for those that do not have someone with knowledge to put it together for them. Too bad they don't have someone fixing the problem of wrong or no directions in the box. The machine itself appears to be of decent quality. Only time will tell.
I ordered this item last week. GOOD: Delivery was very prompt. Received it yesterday. Definitely a quality piece of equipment as home equipment goes. Very satisified with the actual product. Worth the money. NOT SO GOOD: The picture on the box was correct but when we opened it up, the assembly-instruction booklet for the many, many pieces was for an entirely DIFFERENT piece of equipment. When reading over reviews before my purchase, I noticed that another customer complained about a similar problem so you'd think someone would get the hint to talk to the supplier. The description on the website is ALSO not clear on the fact that it has to be assembled. The website mentions TWO weight plates which were ALSO not included. You see them in the picture and in the description but they weren't in the box. I called Customer Service. The rep was very nice and said that she'd submit a form and I'd hear back from someone within 2 days' time about the problem. Not the response I was looking for but if that's their policy, it is what it is. I didn't really want to wait 'another 2 days to hear back'. I simply wanted the missing booklet and weight plates sent out to me as soon as possible. Ultimately, my husband put it together based on the picuture on the website. We seem to have a few small extra pieces (smile) but it works as indicated and is a good, solid piece of equipment. We used weights from our other work-out equipment and we're happy with the machine. i hope Overstock gets this 'wrong booklet and missing plates' issue figured out for future customers.
How accurate was the sizing? Good
Please tell us about the quality of the product. QUALITY OF PRODUCT ITSELF IS GREAT FOR HOME EQUIPMENT
Was the product free of any manufacturer defects? DOES NOT INCLUDING THE ASSEMBLY DIRECTIONS AND WEIGHT PLATES COUNT AS A DEFECT?
The Body Solid GCAB360 Plate Loaded Ab and Back Machine is a high quality piece of equipment. You can tell that just by lifting and feeling it. It works on my back like no other piece of equipment available to the home owner. I used to belong to a gym and they had a higher end piece of equipment that basically does the same thing. I just eliminated $92 a month in belonging. You can't beat the price here either.
Did the product fit true to size? Yes
How is the quality of the product? Very High Quality
Was the product free of any manufacturer defects? Yes
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