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Personalized Product Recommendations
I ordered 2 bicycles, one for myself, and one for my husband. After the assembly, we both took a test ride, and the bikes handled wonderfully. We will have many days of exercise and pleasure with our new bicycles. The size is also perfect for us as they have a slightly smaller wheel, and much easier to get on and off. We love them..........aawoods
Bicycle came/arrived damaged in shipping box,also some manufactured parts :poor quality control and front and rear derailerurs not set even close to being usable. Contacted O.co, on issus,return of bike ,no problem.As I have some mech.skills,I inquired if the damaged and misc.bad factory parts could be made available and I could hopefuly make this bike as it shoud/could be.Return shipping for me meant:disassemble bike,repack in container etc,not appealing as I thought this is a nice bike and I want to keep it,just needs a few things done to it and I can handle the work/adjustments..Well..O.co team worked w/me on situation as it was,have never had a better customer care experience:outstanding! They arranged shipping of needed parts promptly,I took care of bike work.Happy to say I truly enjoy this bike,has nice features for the money a good/fair value I think. Hey,things happen,O.co was right there to help out,I couldn't ask for more.Thanks O.co team!
A solid bike for a good deal. I haven't ridden in a long time and wanted to pick it up again without spending a ton of money. This bike gave me exactly what I needed for a good price. My only complaint, is that the seat is a little hard and uncomfortable, but nothing a good after-market seat won't fix.
nice bike is for my son's christmas so time will tell if it is durable.....I hope so for this price and with this name.
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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