Bicycle came/arrived damaged in shipping box,also some manufactured parts :poor quality control and front and rear derailerurs not set even close to being usable. Contacted O.co, on issus,return of bike ,no problem.As I have some mech.skills,I inquired if the damaged and misc.bad factory parts could be made available and I could hopefuly make this bike as it shoud/could be.Return shipping for me meant:disassemble bike,repack in container etc,not appealing as I thought this is a nice bike and I want to keep it,just needs a few things done to it and I can handle the work/adjustments..Well..O.co team worked w/me on situation as it was,have never had a better customer care experience:outstanding! They arranged shipping of needed parts promptly,I took care of bike work.Happy to say I truly enjoy this bike,has nice features for the money a good/fair value I think. Hey,things happen,O.co was right there to help out,I couldn't ask for more.Thanks O.co team!
- How accurate was the sizing? specs. were correct
- Please tell us about the quality of the product. Some mass production,quality control issues
- Was the product free of any manufacturer defects? No
A solid bike for a good deal. I haven't ridden in a long time and wanted to pick it up again without spending a ton of money. This bike gave me exactly what I needed for a good price. My only complaint, is that the seat is a little hard and uncomfortable, but nothing a good after-market seat won't fix.
I ordered 2 bicycles, one for myself, and one for my husband. After the assembly, we both took a test ride, and the bikes handled wonderfully. We will have many days of exercise and pleasure with our new bicycles. The size is also perfect for us as they have a slightly smaller wheel, and much easier to get on and off. We love them..........aawoods
nice bike is for my son's christmas so time will tell if it is durable.....I hope so for this price and with this name.
- How accurate was the sizing? na
- Please tell us about the quality of the product. good
- Was the product free of any manufacturer defects? yes
other then some scratches form shipping everything works good. been riding it for about 3 weeks now, in dirt trails and pavement, and haven't had any problems. The gears work good , some you have to adjust a bit, same with breaks I had to adjust them a bit but other then that can not beat it for the price. Oh yeah you will need a different seat or buy a seat cover with a cushion, seat is very hard and will hurt after a couple of miles
- How accurate was the sizing? pretty accurate
- Please tell us about the quality of the product. good quality
- Was the product free of any manufacturer defects? only a few scratches form shipping