We received this product 8/5/2014 and the lights did not work. I contacted Overstock the next day & they said it was a manufacturer defect & said i woud need to get in touch with them. After talking with them, they sent a part & this didn't fix it, so they sent another part & it also did not fix it. We spent a lot of time, those panels are not easy to take off, plus replacing the parts. Thank godness my husband could replace them, because we would be out no telling how much money to hire someone to put on, and then did not fix it. They said could send parts, but was our responsibility to replace them. We then contacted Overstock again only to be told there was nothing they could do, it was a manufacturer problem. We still have no lights. They can sell them, but if you have a problem, they cant do anything about it?
I was in between 2 choices and I don't know what made us decide on this one... the amount of jets I suppose. I don't like that it's white like a bathtub. the insulation is not that great. it is also smaller than what i thought. for the price i cant really complain, but you get what you pay for. i beleive my other choice would have been better. it works and it does the trick.
So far we are happy with our spa. Shipping went very smooth and was shipped quick. Only suggests I would have is the owner manual could have more info in it. Like filter number for replacement and never could fine how many gallons of water the spa holds.
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