Assembly Required - Hot Tubs & Spas

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Assembly Required - Hot Tubs & Spas

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Recent Customer Reviews in Hot Tubs & Spas

  • Jun 12, 2013

    22sisters  from Tucson, Rating:5.0

    I was hesitant to purchase this, and after the price came down a bit and I applied my coupon - it was a gonga deal! The instructions were very simple and I put it together in less than 30 minutes (by myself). The sidewalls are a very sturdy foam with reinforced surfacing. After using it for nearly every night for several weeks, I'm amazed at how much I really am glad I purchased it. Its portable enough I can move it anytime I might empty it to clean. It came with a set of chemicals for start-up. The chlorine tabs were as hard as a rock, so I had to go out and buy granules. Other than that, I have not had any problems. I do wish the designers would have put some seating build-ins. You really have to sit straight up. I also thought ahead before I set it up and put a large 5x7 thick plush rug on the concrete. I'm sure this made a big difference, because the foam sheet they give you for padding is rather thin. Either way, you won't be sorry for getting this!

  • Aug 23, 2014

    deniseco  from Las Cruces, New Mexico, Rating:3.0

    I was in between 2 choices and I don't know what made us decide on this one... the amount of jets I suppose. I don't like that it's white like a bathtub. the insulation is not that great. it is also smaller than what i thought. for the price i cant really complain, but you get what you pay for. i beleive my other choice would have been better. it works and it does the trick.

  • Home and Garden Spas 5-person 104-jet Hot Tub

    Today $5,553.99 Compare $6,768.95 Save 18%

    Jul 16, 2012

    bastew  from Clearfield, UT, Rating:5.0

    This is a great hot tub for the money. Take a look at the competitors and you will find this one (through Overstock) costs thousands less. We initially ordered the model below this and were not satisfied. Due to issues with that model, we returned it and ordered this one. Even though this has more jets and the same pumps as the lesser model, the power is directed more appropriately and the jets are more effective. It comfortably fits our family of five. The MP3 jack is a nice plus (good sound to the speakers). We are very happy with our purchase. It is definitely worth paying the extra $1,000 to upgrade to this model. It was also worth purchasing through Overstock who has a customer service department that is second to none. A couple of things to note (easily fixed so I did not ding them on the rating). Our speaker wire had to be wiggled to fix a loose connection that was causing distortion (simple fix). The manufacturer forgot to plug the light into the power panel (simp...

  • Home and Garden Spas 5-person 104-jet Hot Tub

    Today $5,553.99 Compare $6,768.95 Save 18%
    JUNK! JUNK! JUNK! Waste of $$$

    May 7, 2014

    suzannespa2  from Seattle, Rating:1.0

    Spa arrived 2 months ago with a sliced cover, cracked tub skirt, broken speakers, defective control board and scratches all over. Spa never got to the correct temperature in 5 days. I contacted Home and Gardens Spa (LPI Products - check their lengthy list of complaints on the BBB in Tennessee). LPI refused to replace the cover. Sent a section to replace the broken skirt - the new section shattered in the light weight box they shipped it in. Still have a broken tub skirt. LPI refused to send another replacement. They sent a new control panel to fix heating issue but it didn't solve the problem. They sent a new speaker but it didn't solve the problem. Speakers are sparking and arching in the tub. Can you say electrical hazard?? They refuse to stand behind their product even though I'm in the 90-day warranty window. Also arrived filled with brown slime and water mold. Had to flush 5 times before using. Horrible, horrible, horrible customer service from LPI. Overstock's customer service ha...

  • Home and Garden Spas 6-Person 81-jet Hot Tub

    Today $4,858.05 Compare $4,999.00 Save 3%
    Super spa, smooth arrival and install

    Sep 23, 2013

    cheers222  from Sharon, MA, Rating:5.0

    First of all, ordering and delivery from Overstock.com was amazingly smooth. I ordered it on 7/20 and received it on 8/12. The freight handlers were professional and placed it exactly where and how we wanted it. We had a cement slab installed on our patio to accommodate the spa. The electrician spent a day installing a new breaker and bringing a cable out to the location. He had no trouble. I filled it that day and the electrician checked everything. All set. We could not wait for the chemicals before trying it! It came up to 103 F in about 4-5 hours. We were amazed at the power and versatility of the system. Since installing it, we have used the spa at least 3 times per week. Its easy to maintain with the chemical system we are using (bromine). If we keep the setting on EcE it cools down to mid-nineties, but only takes about an hour to come up to 100 F. It is enjoyable and therapeutic. Excellent purchase!

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