Assembly Required - Hot Tubs & Spas

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Assembly Required - Hot Tubs & Spas

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Recent Customer Reviews in Hot Tubs & Spas

  • Positive until last week.

    Jan 13, 2013

    davegale  from Crestwood, Kentucky, Rating:4.0

    I took delivery on 1-6-2012. The heater stopped working last week. The warranty is for one year. The manual that came with the product does not have any detailed troubleshooting information. I was unable to find anything on the internet that could possibly help fix the problem. I finallly found a phone number for Blue Wave Products in Ill. I will call them first thing Monday.

    • Would you recommend this to a friend? No
  • Home and Garden Spa

    Dec 24, 2013

    mariaedel  from VA, Rating:5.0

    We are very pleased and have enjoyed our spa since it's delivery. The trucking company was very thorough and helpful and even offered to set the spa onto our deck, however, the weather did not cooperate and the ground was just too wet for them to do it. Bottom line, they offered. Overstock customer service also deserve a star for their efficiency. I would recommend this spa to anyone.

    • Would you recommend this to a friend? Yes
  • Home and Garden Spas 6-Person 81-jet Hot Tub

    Today $4,659.99 Compare $4,999.00 Save 7%

    Oct 30, 2012

    case7  from Hendersonville, NC, Rating:5.0

    I purchased this hot tub one year ago. I waited to write a review until I had an opportunity to use my hot tub and really see how is was going to perform for me. When the hot tub was delivered the delivery guys were extremely helpful in placing my hot tub exactly where I requested. They did not leave it in the drive-way. They unpacked it and the guys even turned the hot tub around to face a specific direction on the concrete pad I had poured. After hiring an electrician to install, I filled with water and heated. I placed my hand in the water to test the temperature and received an electrical shock. I called Laguana direct ( the manufacturer) and they immediately sent out a part to place the defective one. When I told Overstock Customer Service about the problem they reimbursed me for my electrician to come back to my home and install the new part. I have also had issues with the top side controls shorting out when water gets into the inside of the control box. Again, I calle...

    • Would you recommend this to a friend? Yes
  • Home and Garden Spas 3-person 31-jet Hot Tub

    Today $3,299.00 Compare $4,062.95 Save 19%
    Nice enough hot tub, lousy warranty service

    Oct 31, 2013

    wdjtwalker  from Scottsboro, Alabama, Rating:4.0

    We like the hot tub, suits our needs perfectly. Overstock did an excellent job of getting the hot tub delivered and set where we wanted it. That was where the ease of this whole transaction ended. Nothing but trouble ever since! The hot tub was delivered on the 23 of Sept. On the 24th we called the company to set up having a leak fixed. It looses a cup or so of water a day under the hot tub from one of the jets. We've made numerous calls but they can't seem to get anyone out here to fix it. 31st of October today hoping they get some one out here soon. My husband has to go out every day or two and empty the bowl we have set to catch the water. Can't put the side panel back on cause he has to get to the leak so often. If we'd have know that warranty work was gonna be so difficult to set up, we'd have just bought local.

    • Would you recommend this to a friend? No
  • Home and Garden Spas 6-Person 81-jet Hot Tub

    Today $4,659.99 Compare $4,999.00 Save 7%

    Jun 23, 2013

    vchcarole  from Nortnern NV, Rating:5.0

    Last night was our first opportunity to use our new Spa. I got in, stretched out in the "lounge" area of this Spa, and promptly told my husband, "I'm in Heaven!" This spa is beautiful! It is a sparkling dark blue in its interior, and has rotating colored light within the tub. If you wish to have one solid color instead of an ever changing rainbow of color, it is easy to choose a color and push a button to maintain that one color. We filled the Spa yesterday in the early afternoon and were able to use it last night. It appears to be well made although my contractor did reinforce a portion of the frame which may have come loose during shipment. Time will tell how durable this Spa is and whether it is easy to keep the water in it just right. This is our first experience with a Spa of our own.

    • Would you recommend this to a friend? Yes

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