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Recent Customer Reviews in Hot Tubs & Spas

  • Therma Spa 4-person Inflatable Portable Hot Tub Sp

    Feb 8, 2012

    berelg  from Boston, MA, Rating:5.0

    This is so cool, it was simple to inflate cool no motor to attach it is all inside the body of the pool it is really cool, next day it was 104 degrees I love it, anyone with pain should have one. It is affordable and works great. I feel so happy I got it.

    • How accurate was the sizing? to the inch!
    • Please tell us about the quality of the product. soft and nice on the skin, feels good sitting inside it
    • Was the product free of any manufacturer defects? came in a box, opened it uo it was exactly how I expected it.
  • Combo Care Pack

    Today $94.99
    This product is ok for the price

    Feb 1, 2012

    jilldb  from Pismo Beach, Ca, Rating:3.0

    We bought the spa from Over Stock and just figured the filters would fit. They do not, everything else in the package was ok.

    • How accurate was the sizing? The filters did not fit our spa.
    • Please tell us about the quality of the product. The quality was good for the price.
    • Was the product free of any manufacturer defects? yes
  • Home and Garden Spas 5-Person 19-Jet Hot Tub

    Today $2,693.10 Compare $3,687.98 Save 27%
    product had safety problems..

    Jan 28, 2012

    rickb203  from Ct, Rating:1.0

    This transaction was a nightmare. Besides all the problems others have stated (manual inside panels, panel dont go back on very well), The Unit had thermostat runaway - safety issue! I had to return it after multiple calls into the manufacturer and them send replacement parts which required me to disassemble most of the housing, some piping and electrical wiring. I finallly gave up and called overstock. They were great about returning it. But, between their 7 weeks to ship(they bill immediately though..is that legal!?), the problems and the 3 weeks to pickup before credit was given, over 4 months had passed. Im still without a hot tub! Besides runaway thermostat the control panel was different than the cd manual...too confusing...Id buy from Ostock again possibly but not any of the home and garden or Laguna products(same company).

    • How accurate was the sizing? accurate
    • Please tell us about the quality of the product. very poor quality -
    • Was the product free of any manufacturer defects? no..had defects.
  • Home and Garden Spas 5-Person 19-Jet Hot Tub

    Today $2,693.10 Compare $3,687.98 Save 27%
    Home and Garden Spas

    Jan 14, 2012

    sharkymama  from Phelan Ca, Rating:4.0

    First of all let me say, I had no idea when I placed this order that shipping would take 4 weeks. I wish I had realized that before deciding on this one. As we purchased it in October , and thought that it would be here by Thanksgiving, but it made it just a few days after Thanksgiving. However one of out concerns was needing family and friends to help us get it into the backyard, knowing it was heavy and bulky. So I was thrilled when it was delivered and the shippers had 3 men who were so very nice getting it to the backyard and on the cement pad for us. We really thought it was just going to be dropped into the driveway. I do not know if that is just how it is always done, but it was a great burden off our shoulders. We have owned several spas, the others were high end, at least twice the price of this one. So I was expecting it to heat faster than it does. But they were also the gas fired heaters. The jets are not super powerful, but still offer good relaxation. The waterfall an...

    • How accurate was the sizing? yes
    • Please tell us about the quality of the product. The quality is fine, slow to heat though
    • Was the product free of any manufacturer defects? yes, no defects have been found
  • Good package deal

    Jan 12, 2012

    sagegreenblanketlover  from Seattle,WA, Rating:5.0

    Okay I know a lot of folks were complaining about the LED light replacement and saying it doesn't "fit" on their tub. Well if it's a Rock Solid Spa it WILL fit. (I bought the Simplicity specific to get exact matching stairs!). Granted you have to tackle the white plastic casing light piece that "seems" to be attached to the tub- it's not. Remove the factory bulb, take off the white light casing and slide the LED bulb in and make sure all connections are plugged in AND remove the colored lens inside the tub...magic. The ozone treatment is even EASIER to install. The cover lift is also pretty straight forward but does require a bit of time to assemble due to misleading pictures in the directions. Good luck soaking.

    • How accurate was the sizing? very accurate
    • Please tell us about the quality of the product. Excellent match and quality
    • Was the product free of any manufacturer defects? Yes

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