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Showing 1-6 of 6 reviews for this product
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Rating
Super value
 from Billings, MT,  May 17, 2012

Shopped a while for a tub and could not beleive this deal when I found it. The controller says Laguna Bay which seems to be the same as Home and Garden. I have called the Customer Care office once with a quick question and they were very polite and professional. Overall, this has been a really good buy and it has been a pleasure working with both parties.

  • How accurate was the sizing? I think the dims online are the shell because the base is about smaller at the bottom
  • Please tell us about the quality of the product. I have found it to be excellent and I have owned 2 othertubs
  • Was the product free of any manufacturer defects? No defects, and I have had the tub for 3 months.
  • Would you recommend this to a friend? Yes
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Rating
Pump is Not powerful enough
 from Fairfield, Iowa,  Apr 19, 2012

The hot tub arrived on a pallet and the delivery guys were just going to leave it in our driveway, even though we had white glove delivery. They finally helped get it into place, but reluctantly. This hot tub really needs two pumps, the jets barely go. The tub itself is pretty and the aux input is great as well as the speakers. Now, if only the jets had more pressure!

  • Would you recommend this to a friend? No
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Rating
Nice spa
 from Albany Ny,  Nov 6, 2011

For the price it is a great spa! We have been enjoying it! For me plenty of jets and pressure. If you would be filling the spa with more than 4 people I would look for one with 2 pumps for stronger pressure on all jets. I was told it was pretty difficult to hook up but overall great spa at great price.

  • Would you recommend this to a friend? Yes
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Rating
Title is Good.
 from Seward, NE,  Apr 28, 2012

The tub is well worth the price I paid at Overstock.com. It's definitely worth the money. I had to contact their customer support about something and they were helpful, curteous, and responded quickly. Good product; I would recommend it to others.

  • How accurate was the sizing? 6 people will fit ... if they all really like each other. :-) ... It's accurate
  • Please tell us about the quality of the product. Quality of product is good.
  • Was the product free of any manufacturer defects? A hose was missing, but the customer service of the seller was excellent and took care of it quickly and without charge.
  • Would you recommend this to a friend? Yes
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Rating
Very helpful customer service!
 from Lewiston, ME,  Dec 18, 2013

We had very helpful customer service throughout the shipping process from Overstock. They were easy to reach when we had questions!

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  • Would you recommend this to a friend? Yes
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Rating

I ordered this hot tub in the middle of August. Of course I paid for it already but now I still have not hot tub. The shipping company supposedly picked it up from Tenn on 9-15. They then again picked it up on 9-24 ???? Then they called and set up delivery for Oct 7. On Oct 6 they called and said they did not have it so they could not deliver it. Now the tracking shows that it is in transit to their local Michigan warehouse. It has said that for a month now. I guess maybe a couple of guys are carrying it from Tenn to Mi. That or someone has it at their home and are trying it out. Maybe they can write a review. Bottom line Paid in August, mid Oct still don't have it.

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  • Would you recommend this to a friend? No
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Showing 1-6 of 6 reviews for this product
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