Home and Garden Spas 6-Person 81-jet Hot Tub

Tub is beautiful. It's hard to tell from the picutre, but the tub is actually a dark blue color. The name of the brand is incorrect in the discription. The actual brand is RAINDANCE SPAS and the model is Laguna, not Eclipse as listed. Warranty info listed is also incorrect - actual warranty: 10 yrs shell structure, 2 yrs pumps and 3 yrs shell surface. This spa is an excellent value for the money and should provide many years of enjoyment.

Great Tub...had help placing it on the deck from the delivery personnel and neighbors. No problem hooking it up, filling, testing the water and placing the spa frog float in. Just wish the manual that came with it was more specific for new hot tub owners. Ordered a hot tub book to help. The manual doesn't tell you the tub will go off automatically when it reaches your water temperature and not come on again unless it goes lower so you don't need to keep going back to check it. And it will continue to operate this way daily until you turn it off. The dark blue color is beautiful and really like the jets and colored, rotating light. We found 103-104 degrees was too hot for us so turned it down to 95 degrees. Maybe when the cold weather comes we'll put it back up but for summer the lower temperature is perfect. Great tub for the cost and would recommend it.

• How accurate was the sizing? Very
• Please tell us about the quality of the product. Good
• Was the product free of any manufacturer defects? Yes

Now that it's up and running I'm using it all the time and love it. The tub came 2 days after the biggest snow storm in Connecticuts history. The tub left the factor having been factory water tested as they all are. Some water was still in the pipes. The tub was delivered and I had to have 6 guys help to get it placed. My electrician spent much longer to get it wired then originally thought. Once wired and running the tub leaked horribly at the bottom. Took panel off to find several cracked pipes underneath. Water had frozen in pipes and cracked them. Took a week to get it all fixed. Because of outside temp. I had to keep a heater on continually underneath the inside of the tub as to not freeze more pipes while water was in it. Fixing it was just basic PVC parts from home depot and a local hot tub place. The company reimbursed me for my buddy to fix it. There is no local repair guy or center. Once fixed it ran great. The guy that wrote in that there isn't any insulation and the tub is a cheap brand is actually just not knowledgable about hot tubs. Basically all hot tubs are made by 2 manufacturers. With over 130 different names. The insulation is pretty basic and the lack of insulation around the pipes doesn't matter at all, they all have that basic design. The water stays heated so there is no reason for them to have insulation and if they did you would have to rip it apart to fix it if it needed fixing so you wouldnt want it to be covered. The all come this way. The tub shell has a sprayed on insulation that is standard on all tubs. The motors , heaters, etc. are all pretty standard. This tub is made descently. Granted some are better but honestly there isn't a lot to these machines so they are all pretty much a standard design and will last a long time if taken care of. For the money this is a very good value. Do not hesitate to buy just realize that you have to make sure that no water is frozen in the pipes when you get it. If so , its a nuesance to fix but not the end of the world. Parts are cheap, covered , and a fairly handy guy can fix this without too much hassle. I do suggest getting the X6 over the X5 as the X6 has 2 pumps vs. the X5's 1 pump. If only one or 2 people will use it most of the time then the x5 is okay and will save you some money. If you can swing it opt for the better X6 tub. Enjoy.

• Did the product fit true to size? yes
• How is the quality of the product? good
• Was the product free of any manufacturer defects? no

This is a fantastic hot tub. Took a little while to get it set up but once we did it was fantastic. Highly recommend if you are trying to save a few thousand dollars.

• How is the quality of the product? The quality is great,
• Was the product free of any manufacturer defects? Set up a bit tricky