Jan 25, 2012
bullwhisperer
from Cincinnati,
Rating:4.0
The table was received very quickly ( Christmas present ) and we checked the box for damage and found it to be in good shape. However, upon assembling the game we found that the brackets holding the motor/fan in place were broken and the unit would not work. It took a while to contact customer service at Franklin sports, but once a rep got my request, she shipped out a replacement very quickly and this one works fine. I am impressed with the customer service both from Overstock with the quick shipping, and from Franklin Sports for replacing the defective game so easily. The game itself is fairly well made for the price and aside from the fact that the screw holes could have been drilled out a little more for easier assembly, it is a great value.
- How accurate was the sizing? n/a
- Please tell us about the quality of the product. good
- Was the product free of any manufacturer defects? no - fan/motor was broken