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Questions? Talk to the Forum Community ForumsTo me, one of the best things about shopping online is the ability to get instant feedback from other customers. It enables you to skip the sales pitch that often comes with buying something in a brick-and-mortar store and find the information you're looking for from real people who use the product regularly. I rely heavily on customer reviews, to the point that I get a pang of crippling fear when I scroll down and see no reviews on a dress I'm admiring or a lone star with no explanation accompanying the makeup I have my eye on.


Reviews are invaluable, but for advice and answers, you really can't beat a forum. The Community Forums aim to create a specialized place where you can go to ask questions about products you're looking at on our site or something you already bought. To make using the forums even easier, we're rolling out a few changes today that you'll notice as you shop.


You'll now be able to narrow down categories to find exactly what you're looking for. And you'll see forums all around the website, so you can consult them as you shop. You can post new threads and reply to existing topics directly from department pages.


We've also added a customer service section, so whether you're trying to find out when an area rug will be back in stock or want to know the length of a specific skirt, our customer service employees will do the detective work and get back to you within 48 hours.


Join the conversation! All you need to participate in the forums is an username and password (the same one you use when you make a purchase, leave a review or comment on a blog post). Then start asking and answering to your heart's content. You can literally ask anything, like the customer who asked for advice about buying his girlfriend a ring and got input from almost 30 people. You never know the fountain of knowledge your most burning question can spring forth.


Are there any purchases you wish you had consulted a forum about before buying?



Posted by

Amanda Mears



Oct. 3, 2011 at 6:52 AM

do you have nba 2k12 for ps3

Oct. 3, 2011 at 9:38 AM

Hey windycity773, we will have it for the PS2, which you can also play on your PS3. It comes out tomorrow, but you can pre-order now:

Feb. 29, 2012 at 9:06 PM

Will make sure that the terrible warehouse working conditions described in Mother Jones are changed to conform to OSHA standards & practices without delay?

Mar. 1, 2012 at 12:21 PM

Hi shirlbrow. We have a strong commitment to providing humane working conditions for all of our employees. I have worked in the warehouse myself and can assure you of that. We will bring this to the attention of our directors. Thank you for taking the time to post here on the community.

Mar. 21, 2012 at 2:06 PM

Ordered a Bradley 4 Rack Digital Smoker and had a BBQ party lined up. Bought all the Meat plus paid extra for accessories and waited a week to get it. Got the Bradley Smoker Today and was going to Season it so I could start smoking tomorrow. UPS showed up and I opened up the box and the Bradley was smashed near the bottom with some piece of what looked like ceramics rattling around inside the cabinet. I immediately called Overstock and the girl who answered was nice and told me about the return process but and that she would send it out "Immediately" with expedited delivery. THen I get a email from OVerstock telling me that they had to ask UPS ;for "Permission" on a claim and that the new smoker wouldn't be sent until UPS said OK. Load of BS and I'm not a happy camper

Mar. 22, 2012 at 3:28 PM

Hi yoopr1, We're very sorry that you've had this experience. I work at and I would like to offer my assistance. Would you email your order number to We'll contact you to resolve the problem.

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