Platinum Replacement Plan (2 Year)
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Protect yourself from expensive repairs on qualified products with this platinum protection replacement plan from Overstock.com. This two-year plan picks up where your manufacturer's warranty stops, providing you peace of mind and saving you money....more
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Few things are worse than losing your new desktop computer to a power surge the same day you receive it. Invest in a platinum replacement plan that protects against these types of accidents. Expand your platinum protection for a full 24 months to prevent any stress if something unexpected damages your favorite product.
- Protect your product from virtually anything that can go wrong**
- Protect yourself from unexpected repair bills, headaches, and hassles
- Failures due to power surges
- Power surges
- Mechanical and electrical failures - even from normal, everyday use
- Defects in materials and workmanship
- Normal wear and tear
- Internal heat and humidity
2 Year Platinum Protection Replacement Plan for Qualified Products
You protect it. We'll replace it for any covered breakdown.
Platinum Protection Works
If you've ever paid for a repair, you know this is the most valuable accessory you can own. Purchase Overstock.com's Platinum Protection Replacement Plan with your product and you can enjoy worry-free ownership for 2 years beginning from the date of purchase, inclusive of the original warranty.
Right from the start, your Platinum Protection Replacement Plan covers failures the manufacturer's warranty doesn't, such as:
After expiration of the manufacturer's warranty, your Platinum Plan covers breakdowns due to:
If your protected product fails, make one toll-free call and we'll take care of everything. You'll be reimbursed for 100 percent of the product's purchase price credited to your Overstock.com account, so you can replace it.
To report a product failure, call toll-free: 1 (866) 593-2594, 24 hours a day, 7 days a week, 365 days a year. Or simply log on to our Customer Care Portal at www.productassist.com/overstock
*Qualified products include consumer electronics, small appliances, fitness equipment, desktop computers, and peripherals.
** Limitations and exclusions apply. See terms and conditions for more details.
- Dimensions:
- 1 in. x 1 in. x1 in.
- Materials:
- 5 Stars 37
- 4 Stars 17
- 3 Stars 7
- 2 Stars 1
- 1 Stars 5
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Grr.
Got a confirmation email saying warranty was shipped, but it never arrived. USPS tracking number given gave me an error. Customer service rep says Overstock doesn't mail the warranties, but instead gives a tracking number - the same one listed as the USPS tracking number, but you would never know that because it isn't mentioned on the product page, your account order page, the confirmation email. Also, you are sent a link to the warranty information, but nowhere does it reference your own personal order information or this mysterious tracking number. None of this makes me terribly confident that they would handle an actual warranty issue well as I'm getting the serious runaround just trying to get the warranty info! Overstock's excuse? It's a third party vendor they go through for the warranties. What a scam.
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refund plan
I PURCHASED THIS PLAN FOR A REFURBISHED VAC (DYSON) AND WITHIN A MONTH OF SERVICE I HAD ISSUES. ONE REP TELLS ME TO SEND IT TO THE NEAREST DEALER AND THE NEXT TELLS ME THERE IS NOTHING THAT CAN BE DONE AND SENDS ME A RETURN LABEL. IT WILL SEE IF THE REFUND GOES THROUGH..
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Reps do not know what the plan even covers!
This should be a given, but always right down name time and date of every person you talk to. This plan is not a replacement plan, it is a refund plan. They do not repair or replace most products. If they tell you to ship the product back, make sure you tell them the weight, and confirm that it is still to be shipped back. In my case I was to ship if product was under 25lbs. I did using label email to me, and it turns out that UPS charged me anyway. I am heading back to UPS for refund of shipping cost. I was told I would be reimbursed for shipping once package was received. I called to check on reimbursement only to find out by second person that they do not reimburse shipping cost. Lesson learned... Did not need to buy this plan, product failed in 6 months. 1 year warranty from overstock would have covered this without the headache.
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replacement plan
I have not received anything from Overstock.com to verify that I paid for this plan.... I will be contacting Overstock.
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Where is it???
I'm still waiting to see a Replacement Plan hard copy! This was a Christmas gift for my daughter and it would be awfully nice if I could give her the "rest of her present!"
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Don't Buy A Major Appliance Without This.
I bought this Platinum Replacement Plan when I bought our KitchenAid Food Processor. This was an expensive product, well worth the price, yet not easily replaced. So the Platinum Replacement Plan is an essential part of maintaining our protection. I'm very pleased to have this.
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2 year replacement plan
Haven't had the chance to use this replacement plan. It's been a short time since I have had the chance to use mattrees; no need for this plan to be taken in effect. Hopefully won't have to use it.
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Hope to never need it
This is one of those things that you hope to need, but have "just in case." It is an excellent plan, and one I feel comfortable with just knowing it is there. My equipment is of high quality, which makes me think that the plan is not needed, but it is also expensive, which would make it difficult to replace. I hope this helps.
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Dyson Fan/Heater Insurance
I am happy I was able to purchase affordable insurance for this product since it is refurbished.
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This saved me when a computer failed.
It wasn't the easiest thing to deal with. But, persistence and tenacity paid off. I wound up with a full refund. (and deservedly so)
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