The dog house is adorable, but the wood is a little flimsy. It was damaged in during shipping and I had a difficult time getting the pieces sent to me. they ended up sending me another dog house (ours was already built, just waiting for exchage of damaged pieces). I got the pieces I needed out of the two heavy boxes and repacking was a pain. Just for the repacking piece and the endless email chains I received to exchange the product was enough to drive me crazy. I won't do that again. I'm not sure I'll ever buy someting so heavy online because it is a pain to pack and send. I have to take the heavy boxes to UPS because I have no business account number for UPS pick up.
- How did the image on site compare with the actual product? it looks exactly like the picture
- How accurate was the on site description of the product? accurate
- Please tell us about the quality of the product. fair due to the product wood being less substantial in weight and easily damaged in transit