This is a nice-looking run with convenient folding structure, easy to set up, move, and stow away. The hinges that make it all work, however, have tiny screws in holes that seem to have been pre-drilled too large. Several hinges came loose as I took the cage out of the box. I have now replaced some of the hinges and all of the screws, and I am very happy with the product.
How did the image on site compare with the actual product? accurate
How accurate was the on site description of the product? accurate
Please tell us about the quality of the product. satisfactory
This run is very easy to set up and relatively easy to move. However, it is pretty poor quality. The heart-shaped handles are cheap plastic and after installing them, they pop off very easily (ripping off chunks of the wood). The top does not securely shut, nor does it fit into the cage very well, so it slides off easily. This run will not secure your pets against large dogs, racoons, possums or other large predators. Overall, I am disappointed with the product, especially considering the price I paid for it. It might have been worth half the price I paid. Based on my experience with this product, I would not recommend Trixie products to anyone.
I Have this for My Turtle, Turtle Dove indoors, and I Love it for Her, She Loves it too!!! :-) I am ordering the Large one for her to use when she goes Outdoors for the Day :-) Thanks for having a Great product for my Turtle!!
Hello, nextlevelgoc. The photo is there to depict approximately what the run will look like in its setting. Please see the other two photos for a better idea of the size. Thank you for shopping with us, and have a great day.overstockcustomercare1 on Mar 11, 2014
This created confusing for me as well, and led me to buy a product I otherwise would not have.corynn on Aug 20, 2014
Thank you for contacting us shawneena123. This unit does not come with a floor. It will sit directly on the ground. Please let us know if you have any further questions.overstockcustomercare1 on Jun 25, 2013
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