I purchased 2 medium sized carriers for the 2 kittens I recently adopted. The price was right, but as Petmate's price has dropped, so has their quality. The plastic construction is very thin. When we lifted the carrier with the kitten inside it, the plastic lid cracked near the handle. This kitten barely weighed 4 pounds. Had he been heavier, the handle probably would have torn off the carrier and we could have lost the kitten. I contacted Overstock who promptly replaced the lid to the carrier. Thank you Overstock! As for Petmate, I doubt I would purchase anything from them again.
Absolute life saver. He's never traveled so I was hesitant to try and get him inside. I now leave it out, it's like a cave or crib. When I can't locate him he's usually inside. It's sturdy, well constructed and I would recommend it to anyone. Thank, J.P.
Perfect for our 11 lb. male cat. He's a bit taller (long and thin), and this is a great carrier for him. In fact, when we are at the vet, he and our female kitty will both hide in here and snuggle together because they are scared lol. So it's very spacious.
Overstock was shipping the wrong product to customers. I am surprised no one ever realized that they were getting a product they didn't pay for. Description says two (2) compartments, customers were getting one (1). Sure the color is nice, but it was not what was suppose to be shipped. They one being sent is of lesser quality and material wise and space wise was less that what should have been sent. It should be for a lesser price. Quality Control already confirmed that its wrong and will soon update this information.
Our carrier arrived this weekend and there were several scratches on it. Not enough to send it back, but still. I was expecting a sage green and gray combo color but it's actually a brighter uglier green. I was disappointed to see a sticker on the back that says "weight limit 15 lbs" which I did not see in the product description. My cat actually fits in the small carrier and I knew the medium would be spacious, and yet she weighs 17 lbs. The product does appear to be made more cheaply than previous models, however we are going to keep it and try it and hope that it is sufficient.