We purchased this fountain after reading many reviews, several saying they had issues with it leaking. With total disregard for those reviews I went forward with the purchase. The fountain leaked excessively, even after we invested an additional $15 dollars into bathroom tile caulking to seal the bottom, we couldn't plug the leak. This is the WORST ITEM on OVERSTOCK!!! we decided to break it out of total frustration and disappointment. If your animal wants fresh water......get up and refill the bowl for them don't buy this item.
I can only say that OS out did themselves this time. I ordered the fountain, it came well packed, etc. When I got it set up, the pump did not work. I comunicated this to OS. They issued me a return label and shipped me a new one. I am so pleased with both my fountain and OS. Thanks
nice product except for the broken threaded white cap for the container that gets filled
- How did the image on site compare with the actual product? ok
- How accurate was the on site description of the product? ok
- Please tell us about the quality of the product. the white threaded cap that releases the water into the dish broke after about 2 weeks
The pump I got with this unit is in poor shape. Every time I clean it up, it can get slimey within a week or two, it takes 2 days for the flow of water to come down the spout again. For the cost it's sad that it craps out so fast. I'm sure it's something with the manufacturer not the site that sells it. But it's a gamble with this model of the fountain, I hope you win!
I got this so my two cats would have an extra water source. I have two cats and clean and change this water about every three days. In order to keep it sanitary, you need to take the whole dispenser apart each time to remove any scum from the parts. I don't think it's any more convenient than their water bowl, but they seem to enjoy using it.
but maintenance is a pain : the low-voltage pump power-cord should have a 'disconnect' at the device, not 8' away! The front water-tank (into which the pumped water slides down) should have a fine mesh stainless well-fitting screen! But my darling 'Chewie' loves it .... (but he doesn't have to clean it!) I'm gonna insert a disconnect plug/jack and screen myself .. then I'll give ME a 5 star ...
Have had this exact fountain in the past and was pleased with it - the one I got works well, but pump is a bit noisy - was considering returning it, but use it in a part of the house where it’s not an issue. I may have just gotten a bad one.