The old adage, "You get what you pay for" applies, but not in a sense of being taken advantage of. The product looks very nice, and it is a value to get something completely made of wood at this price point. It has been an eye sore to have a full wire kennel and a full plastic kennel in the family room for the past couple of years. It is a relief to have a nice looking kennel in the corner between our couch and love seat that can easily be glanced over as a nice end table.
In regards to assembly, be gentle unpacking the pieces from the box. Since the item is already pre-fabricated, the large side pieces are not very substantive and gain their durability as part of the complete assembled box shape.
My only issue was with the order of the steps in the asembly instructions. The instructions indicate that the sides should be attached to the bottom panel first and that the top be attached last. Since the holes for screwing the top onto the sides are inside the finished kennel, you either have to lay on your back inside the kennel to reach the screws, or you have to squeeze your hands through the slats and deal with the allen wrench at difficult angles. The step of securing the top was by far the most time consuming, awkward, and at times painful portion of the assembly (my wrists got stuck between the slats trying to manipulate the allen wrench from outside the box, and my back was sore from laying over the lip on the floor panel while trying to complete the assembly from inside the box).
Therefore, I strongly suggest that you carefully attach the sides to the top panel first so that you have much easier access to the screw holes. Add the bottom panel while the tops and sides are laying upside down. The access to the screw holes for the bottom panel will be incredibly easy since they are exposed from the outside of the box -- no crawling inside nor sticking you hands through slats.
How did the image on site compare with the actual product? The assembled product looks exactly as pictured.
How accurate was the on site description of the product? The assembled product is as described.
Please tell us about the quality of the product. The wood on the side panels is thin and must be handled gently, but the assembled product increases the overall rigidity. The door is on springs, so aligning the closed door with the latch requires pushing down or pulling up to latch it closed. This is a funtional furniture piece and should not be used in place of a sturdy kennel; a determined dog could easily get free from this kennel.
This crate was difficult to put together, but it looked nice.....until my dog chewed through the bars. The wooden crate is not a good idea for pups but if your dog is already trained it should work out for you.
So the item is half the cost that it was on other sites, so I won't complain too much. However, BUYER BEWARE, there are a few quality issues. Some of the holes were not aligned and we had to drill new holes in order to get it together. The holes for the hinges were so misaligned that we had to drill holes for the hinges on the opposite side. As a result we had to move the latch to the other side. If your dog is still in the chewing stages, it may be a good idea to spray the bars with something (bitter spray) to dissuade your pup from chewing on the wood. Other than that....we have a nice looking product. It just required a drill and some patience! Not too bad for half the price.
I have Pomeranians and two are becoming incontinent. This crate is perfect for when we can't be home and during the night. It isn't too difficult to put together though it does take some time. Looks so much better than those ugly plastic or wire boxes! If you can't find our Pom, Teddy, just look in the crate...he's put himself to bed snug as a bug. :)
Need two people to assemble. The door latch is kind of flimsy and didn't line up correctly by the second day. Replaced with a more substance sliding latch. Otherwise very happy with it. My dog is 10 years old and 40 lbs.
I ordered it Sat. and it got here today , it's tues ( 4 ) days not bad. I read all the reviews and was kind of not sure because " NICER " crates were alot more expensive. The comments on how difficult it was to put together were equally hard to ignore, I wasn't looking forward to a flimsy crate which didn't fit together, and looked crappy. This crate is AWSOME, my wife put it together in 20 minutes, and it firt perfectly. Someone else in reviews had given some tips that made it easier to put together.....look at the tips there helpful. What amazes me is it came from Thailand, was shipped to me from someone on LI and it costs a fraction of what simillar ones are selling for. I'm really happy I didn't spend ***** on a "BETTER " one. for real for real
Hello te19,We're sorry, but we can't give out that information. However, we do stand behind every item we sell. Thanks for shopping with us!overstockcustomercare1 on Apr 2, 2014
Does the door open to the left or to the right? Is there a way to change how the door opens?jjpuppylover on Mar 12, 2014Please enter a valid question.Answer This Question
Hello jjpuppylover, This pet crate is both beautiful and handy! The door opens to the left and cannot be switched around. I hope this information helps. Thanks for shopping with us.overstockcustomercare1 on Mar 30, 2014
Thank you for inquiring about the Espresso Wooden Pet Crate. use your judgement, here are the sizes of the crates. Large: 36.5 inches long x 24 inches wide x 29.25 inches high. Small: 27.5 inches long x 20 inches wide x 24.5 inches high. Thank you for shopping with us. overstockcustomercare1 on Feb 10, 2014
Thank you iceedge14 for your interest in the Espresso Wooden Pet Crate. For the 29.25"H, the ship weight is 36 LBS. For the 24.5"H, the ship weight is 32 LBS. This item does not have a removable bottom pan. Thank you for shopping with us!
overstockcustomercare1 on May 1, 2013
There is a solid wood floor, not a removable pan.maryanyname on May 26, 2013
No, the bottom is an afixed panel to the whole kennel. After assembling, I think the product is only a couple of pounds lighter than ship weight which only adds the box, styrofoam and bubble wrap.
One cool aside not mentioned anywhere else, the bottom can be leveled with the adjustable feet pre-attached to the bottom panel.dmbc on Jun 16, 2013
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