The chair arrived super quick and in great shape. As others have said, it is NOT a true white. It is more of a french vanilla color. The directions are horrible, and while indicate that further directions are available online, they are the same as what was included in the box, so save your time. The casters somehow push in to the base, but there was more to it as I had to twist and wiggle each around in order for them to go in, but can't say for certain what I did. One of the pieces that I expected to come separate in the box, per the illustrations, was already in place so I initially thought it was missing. But in the end it went together, didn't fall apart as I carried it upstairs, and is comfortable enough (I do hope it softens a little over time. I'll be sitting in it several hours a day and I'd like just a bit more cush to it). The chair adjusted to perfect desk height. I really appreciate the armless feature so it can be pushed all the way into my desk. It's impossible to find a ...
My review is not really about quality - it's about comfort. We have these chairs in a small conference room at work, and while they are cool and contemporary looking, they are UNCOMFORTABLE!! No support at all and no cushion. After about 15 minutes, you're done.
I was expecting poor quality. It is pretty nice and cheaper an in the stores. A recurring theme with OS products is at least some parts don't fit. I had to leave out two screws because they were too short. Not first time this has happened. Chair works fine w/o.
I ordered this chair in white for my new home office. Since it wasn't very expensive, I didn't expect the quality to be as nice as it was.
It was extremely easy to assemble (and I'm not handy at all) and surprisingly comfortable. Probably one of the most comfortable chairs I've sat in! I may get another one for my daughters room.
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