This has been a huge disappointment. It claims to shred 12 pages and I've counted out 12 pages and it barely gets halfway through before it stops. Then you have to reverse it, clear the jam. Clean up all the shredded paper and paper dust that falls everywhere, divide the stack in half and feed it again. The only reason I gave it 2 stars instead of 1 star is because it hasn't overheated. I called Royal CS and was told by the lady that barely spoke English to turn it off, unplug it and take the basket out for 30 - 40 minutes. I explained to her that when it isn't used it is unplugged but she said that apparently removing the basket is magic and everything will be fine but if its not then get a hairdryer and blow into the feeder for 7 minutes then it will be fine. So I'm gullible and I'm going to try it even though since day 1 it has been like this. Personally I hope it dies so I can justify buying a new one, not a Royal. This has been a Royal pain in my rear!
I have only had this a few weeks and it is working ok but makes odd clicking and banging sounds sometimes. It stalls with 12 normal printer paper pages. It will do it but it doesn't like to. So I feen about 5 or 6 pages. Overall I am happy to have it banging and all.
Works as expected ... shreds cds into strips effortlessly and paper into smaller confetti strips. Easily removable pull out draw with a window to indicate when it needs to be emptied. Small footprint to other comparable shredders and moves around easily on 4 wheels.
Bought this to replace another Royal that finally gave up. Receiving bin is a little different than the first one but seems to be working well. Motor does continue a little beyond the shredding process. If you use a plastic bag inside the bin you cannot fill too full as it will catch on the plastic window. Working well so far!
Well priced good value at under $ shredder that has many options. Like the rollers on the shreeder so it can be wheeled from room to room, or to move out of the way. Also was pleasantly surprised at the 3 slots for cutting up material; credit cards & l envelope, small paper and larger paper.
For the price, and for a product that is described as "medium duty", I expected something more than what I received. Overstock's shipping was fabulous and fast but the shredder is a waste of money. Royal claims that this shredder will accept 12 sheets of paper. It barely will accept 1 sheet of paper, much less 2 or more. It gets overheated after using continuously for 2 minutes. After it "died" when I started shredding, I saw in the manual that the motor turns itself off and then you have to unplug the shredder and wait for 25 minutes for it to reset. 2 minutes of use is all it can handle? Really? So, I babied it and shredded a little less fast and for a shorter period of time. The unit then acted sluggish and paper began accumulating in the teeth, which made it even more sluggish. The design of the removal paper bin is also less than desirable--it leads to a big mess of shredded paper all over the place. I think I'll return this and go to my local discount store and buy one for $20--how could a lower priced shredder be any worse than this one?
I love it. Glad i made this purchase. Overstock got it to me quickly.
- How did the image on site compare with the actual product? perfect
- Was the product free of any manufacturer defects? yes
- Please tell us about the quality of the product. performs wonderfully
Smaller than I had hoped and low to the ground. I really preferred a shredder that would mount on top of a waste can, so you don't have to squat or bend over to shred. Guess it's made for chairside. Ok. shredder. No complaints or praise....