After not even a year of using this chair it started making a squeaking noise! Then after about a month or two the seat started to move on the chair. I checked to see if the screws were loose but they were nice and tight. About 1 week later the height adjustment failed and I was stuck sitting at the lowest height. I later checked the chair to see that the metal holding up the seat was split! I plan to through out this chair for a new and MUCH better chair that wont snap in half and fall apart in under one year!
First one I ordered the adjustable lever broke, ordered this one but it arrived with the base for the chair cracked, there were only three taps welds in the metal base and all three welds crack (looks like they painted first and then welded), which would causes chair to wobble and creak.
I am pleased with the orange mesh chair, the color was perfect not too bright. It is comfortable to sit in, if you aren't sitting for long periods of time. The back is straight and doesn't go back at all, is the only thing I don't like as I have back problems and find myself wanting to lean back to reposition.
I thought I finally found my chair in purple that was until it was put together. The screws to attached the back of the chair to the seat did not fit. I thought about sending the chair back but decided that solution require more effort than it's worth. Instead I went to the hardware store and purchase screws that were more worked.
As we redesigned our small office, we realized that what we considered small others saw a voluminous. They were right, with the addition of these small yet comfortable and functional chairs we were not only able to make our office better, but it also afforded us the ability to add another person to the space.
The bottom part has absolutely no cushion. I gave it a chance for a couple of weeks and developed terrible back pain. I called overstock to return it, was told it was after 30 days return policy and they would not issue a full refund set aside the shipping cost that would be on me. Very bad experience.
While I initially thought this was a great deal and once received, not an uncomfortable chair, within 2 weeks I realized that I got what I paid for... the padding is enough for me but it's lopsided! I thought it was screwed in wrong, but it's actually molded slightly higher on one side than the other. Now, I just have to sit on it just slightly more to the left to feel level. And it does tip over easily if you tend to sit on the edge of chairs, like I do. I'm not a big person, 5'4" and 115lbs, so that's not the issue. Anyway, while I'm fine with this chair for current needs, I will be looking for a new chair asap.
The chair back has to attach to the seat, but the 6 small screws and 2 long screws are not correct for this. I contacted the company by phone and I was told to send email to their parts dept and so I did, but they never responded so I sent another email two weeks later. Then another week later - so now three weeks - I gave up on them and went to the chain hardware store in town. Because of the type of hardware they suggested the local furniture store would hopefully have extras that would do as substitute. Turns out they were right and so I got lucky that way otherwise I would have had to return the chair. This is a firm back chair but does swivel, and seems sturdy enough. The chair also fits a smaller desk. Unfortunately the hardware is often wrong for the product purchased and in that case it is always a nightmare to make do. But customer service isn't what it used to be.